IT Site Support Analyst (Cleveland) Job at Akkodis, Cleveland, OH

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  • Akkodis
  • Cleveland, OH

Job Description

Akkodis has an exciting job opportunity with a client looking to add a skilled IT Site Support Analyst job to help with troubleshooting and resolving user issues surrounding Windows 10, Office 365, Printer & PC, and other software & hardware related issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues in-person. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more.

The person we are seeking must have reliable transportation to get to and from the facility. There will be a requirement to support multiple facilities in the Cleveland area.

This is a long-term contract opportunity fully on-site based out of Cleveland, Ohio. Target compensation for the role is $25.00 - $30.00 per hour, potentially more for the right person.

Job Responsibilities for the IT Site Support Analyst Job:

  • You will support a wide range of issues from network connectivity, printer & PC issues, A-D, re-image desktop and laptops and set up new machines.
  • Provide a combination of help desk and desktop support in an in-person environment.
  • Configure PC's for new employees, troubleshoot existing machines.

Job Qualifications for the IT Site Support Analyst Job:

  • Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following:
  • Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications.
  • Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices.

Employment Type: Long-term contract

Compensation Range: $25.00 - $30.00 per hour + benefits

Location: On-site, Cleveland, Ohio area

If you are interested in this IT Site Support Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client .

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Job Tags

Hourly pay, Long term contract, Temporary work, Part time, Work experience placement, Work at office, Local area,

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